As a dedicated Virtual Assistant with over a year of experience in Short-Term Rental (STR) management, I handle 30+ properties across the United States. I specialize in seamless property management, from coordinating bookings and managing calendars to optimizing occupancy rates. My focus on guest relations ensures prompt communication and efficient resolution of issues, helping to maintain positive reviews. I also collaborate with cleaners, maintenance teams, and vendors to uphold high property standards. With proficiency in property management software and listing platforms like Airbnb and VRBO, I help streamline operations and enhance the guest experience. Whether you're looking to improve efficiency or boost guest satisfaction, I'm here to help your STR business thrive.
Experience: 6 months - 1 year
In my role managing short-term rentals, I have gained a year of hands-on experience in various aspects of property management. My responsibilities include effective guest communication, ensuring a seamless experience from booking to check-out. I specialize in listing optimization, ensuring each property is presented to attract the right guests and maximize occupancy across platforms like Airbnb, VRBO, and Booking.com. I also manage cleaning schedules to maintain high property standards and handle guest inquiries and resolve any issues promptly to ensure a positive stay. I am proficient in using tools like Guesty, Point Central, RingCentral, and Breezeway to streamline operations, coordinate tasks, and enhance the overall guest experience.
“The more I stepped away from it, the more successful our Chanel became!”
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