Welcome to my profile!
I am a motivated, meticulous and organized person who can assist you with your files, and analyze data to help you with your business needs!
Cost-effective and Tech-Savvy
High-Speed Internet & Equipment
Time Zone & Data Security
Here are the tasks I can do for you:
Technical Support - As a skilled Technical Support specialist, my expertise lies in providing prompt and efficient resolution to customer concerns, troubleshooting technical problems, and offering clear and concise instructions to users. I can easily adapt at handling complex technical inquiries and can communicate technical concepts to non-technical individuals.
Customer Service - I possess exceptional interpersonal and communication skills that make me an outstanding Customer Service professional. My ability to empathize with customers and actively listen to their needs allows me to deliver outstanding service and build lasting customer relationships. I am committed to ensuring customer satisfaction using a friendly and warm rapport and resolving customer concern with confidentiality on their sensitive data to reduced risk of possible fraud and theft.
Quality Analyst - As a dedicated Quality Analyst, I have a keen eye for detail and a passion for maintaining high standards. I am experienced in conducting quality audits, analyzing processes, and identifying areas for improvement. By implementing effective quality assurance measures, I contribute to the optimization of workflows and the delivery of exceptional products and services.
SOFTWARE
Communication Software: WhatsApp, Yahoo, Gmail,
Invoicing Software: PayPal, Payoneer, Wise, Direct Local Bank
Microsoft and Google App: Microsoft Word, PowerPoint, Excel, OneDrive, Google Docs, Sheets, Drive<8efe80624d780eba0c6493ec45140364
100% Quality & productivity work
Reliable for long-term relationships
Communicate immediately
Reasonable cost & everyday updates
Fast turnaround and delivery on time
Error-free code and development work
An employee with good communication skills and an excellent work ethics
I can start immediately!
Experience: 5 - 10 years
I possess exceptional interpersonal and communication skills that make me an outstanding Customer Service professional. My ability to empathize with customers and actively listen to their needs allows me to deliver outstanding service and build lasting customer relationships. I am committed to ensuring customer satisfaction using a friendly and warm rapport and resolving customer concern with confidentiality on their sensitive data to reduced risk of possible fraud and theft.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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