Frida

Customer Service Representative

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.80/hour ($1,196.80/month)

High school diploma

Last Active

November 28th, 2024 (2 days ago)

Member Since

July 15th, 2024

Profile Description

Welcome to my profile!

I am a motivated, meticulous and organized person who can assist you with your files, and analyze data to help you with your business needs!

Cost-effective and Tech-Savvy
High-Speed Internet & Equipment 
Time Zone & Data Security

Here are the tasks I can do for you:
Technical Support - As a skilled Technical Support specialist, my expertise lies in providing prompt and efficient resolution to customer concerns, troubleshooting technical problems, and offering clear and concise instructions to users. I can easily adapt at handling complex technical inquiries and can communicate technical concepts to non-technical individuals.
Customer Service - I possess exceptional interpersonal and communication skills that make me an outstanding Customer Service professional. My ability to empathize with customers and actively listen to their needs allows me to deliver outstanding service and build lasting customer relationships. I am committed to ensuring customer satisfaction using a friendly and warm rapport and resolving customer concern with confidentiality on their sensitive data to reduced risk of possible fraud and theft.
Quality Analyst - As a dedicated Quality Analyst, I have a keen eye for detail and a passion for maintaining high standards. I am experienced in conducting quality audits, analyzing processes, and identifying areas for improvement. By implementing effective quality assurance measures, I contribute to the optimization of workflows and the delivery of exceptional products and services.

SOFTWARE
Communication Software: WhatsApp, Yahoo, Gmail, Skype, Zoom
Invoicing Software: PayPal, Payoneer, Wise, Direct Local Bank
Microsoft and Google App: Microsoft Word, PowerPoint, Excel, OneDrive, Google Docs, Sheets, Drive<8efe80624d780eba0c6493ec45140364>Email and Calendar Management: Google Calendar, Outlook Calendar<8efe80624d780eba0c6493ec45140364>Email Management: Gmail, Yahoo, Outlook

100% Quality & productivity work
Reliable for long-term relationships
Communicate immediately 
Reasonable cost & everyday updates 
Fast turnaround and delivery on time 
Error-free code and development work 
An employee with good communication skills and an excellent work ethics
I can start immediately!

Top Skills

Experience: 5 - 10 years

I possess exceptional interpersonal and communication skills that make me an outstanding Customer Service professional. My ability to empathize with customers and actively listen to their needs allows me to deliver outstanding service and build lasting customer relationships. I am committed to ensuring customer satisfaction using a friendly and warm rapport and resolving customer concern with confidentiality on their sensitive data to reduced risk of possible fraud and theft.

Other Skills

Basic Information

Age
38
Gender
Female
Website
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Address
Bamban, Tarlac
Tests Taken
IQ
Score:  135
English
C1(Advanced)
Government ID
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