ADMIN/Collection Specialists/Accounts Receivable

Preparing and scheduling property viewings, conducting property tours and interviewing prospective tenants. Addressing and resolving residents' questions, concerns, and complaints in a timely manner. Processing applications, conducting credit checks, and negotiating contracts. Inspecting property conditions and coordinating maintenance activities. Managing budgets, accounts, rent collections, and tenant notices. Creating and distributing marketing materials to attract new tenants. Maintaining organized and updated resident files and records. Reporting any problems or Issues to the property manager.

Address and resolve complaints and issues from unit owners and tenants, contractors and service providers ensuring they feel heard. Provide timely feedback and resolutions. Clearly and gently explain the rules and regulations of the Property Management Condo Corp. to ensure complete understanding of the process.

Debt Collector - Contact debtors via email and telephone to negotiate debt recovery - Develop debt collection plans for individual clients - Send statements of delinquencies to the clients - Maintain records of all communication related to payment plans and amounts paid

Overseeing petty cash accounts and recording all outgoings. Paying invoices, preparing checks and recording all payments. Tracking credits owed to the company. Reviewing all payments and expenses, including purchase orders and invoices. Reconciling monthly payable reports based on bank statements, cancelled checks and cash on hand. Preparing monthly expense statements. Responding to queries from suppliers, service providers and contractors.

Oversee the administrative functions in the property management office including, but not limited to, office management, billing and collection, legal compliance, management of residents' online groups, property housekeeping, and other admin roles. Enforce collection strategies to ensure that the property has sufficient funds for its daily operations, upkeep, and enhancement. Ensure that the property is well-kept and maintained by enforcing strict housekeeping and maintenance protocols. Establish a healthy community relationship through enforcement of community development programs such as the creation of community development council and community events. Achieve excellent customer experience by ensuring that property management services are delivered timely and with quality.