Been with BPO industry for 11 yrs. Handled many types of accounts. Trainer for 3 months. Been part of escalation 2/superviors call for 6 months. Customers service and a Sales support for the remaining years.
Experience: 2 - 5 years
Been handling an account(s) that purely customer service. Been working with Travel account (Expedia, Orbitz, Cheaptickets and Hotels.com) Sales support for 1 1/2 years. We sell Airline Tickets, Hotels and Car rentals. The remaining years was I was supporting J.P Morgan clients/customers who has travel points to redeem it to travel vouchers. Been a customer service support for more than 2 yrs. GDS/Amadeus experience. We change/canceled hotels airlines tickets. Been promoted to Escalatation tier II then Training Team for 3 months
Experience: 1 - 2 years
Been with Billing Department from Telecommunication account.
Experience: 1 - 2 years
Handles Billing and Sales account in Telecommunications Company. Working for 3 yrs +. Been with phone support and chat support within that time frame. Sales wherein we push for selling our WIFI/Internet Phone TV services all over US. Been also part with Support team for newly hires.
Experience: 6 months - 1 year
Setting appointment for companies (Cleaning company). We are calling companies all over US, Europe, Africa and Asia who are interested in investing our company. We are looking for eligible clients who can invest in our company. We spoke with the owner of the company, the Manager's, Supervisor's, Engineers etc.
Experience: Less than 6 months
Been part of Training team for short time. Was not able to continue for the reason that, I need to go back to my home town when pandemic is no longer that strict.
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