Gorgias Expert | Customer Service | Email Tickets

Overview

Looking for full-time work (8 hours/day)

at $3.40/hour ($598.40/month)

Bachelors degree

Last Active

November 23rd, 2024 (today)

Member Since

February 9th, 2024

Profile Description

 Expert Customer Support Specialist Available! :)))

Hi there!
Need top-notch customer support to boost your business? I'm here to help! With a knack for solving problems and providing exceptional service, I'll take your customer experience to the next level.

Tools I Used:

*Shopify Admin/Plus
*Amazon Seller Central
* Gorgias
* Zendesk
* Freshdesk
* Trengo
* Google Workspace
*Google Sheets
* Meta Business Suite
* Slacks
* Trello
* Asana
* ADS Power
* Brandwise

        What I Bring to the Table:
 Proficiency in multi-channel support: From email and live chat to social media and 
phone support, I ensure seamless communication across all platforms.

 Expertise in problem-solving: I thrive on resolving customer queries promptly and effectively, turning every interaction into a positive experience.

 Proactive customer engagement: By anticipating customer needs and providing proactive assistance, I foster long-term relationships and loyalty.

 Exceptional communication skills: Whether it's conveying complex information or addressing concerns with empathy, I excel in a clear and concise communication.

Tech-savvy approach: Leveraging cutting-edge tools and software, I streamline support processes and boost efficiency.

 Dedication to quality: I am committed to maintaining high standards of service excellence, consistently exceeding customer expectations.

 Previous Experience:
I have successfully supported clients across various industries, including e-commerce, SaaS, Retail, and Dropshipping. My diverse background equips me with the versatility to adapt to different business environments and cater to unique customer needs.

 Let's Collaborate!
Whether you need assistance with managing customer inquiries, resolving escalations, or optimizing support workflows, I am here to support your goals. Let's work together to deliver exceptional customer experiences and drive your business forward!

Feel free to reach out to discuss how we can collaborate to achieve your customer support objectives. I'm excited to embark on this journey with you!