Sherwen
Customer Service, Virtual Assistant, Tech Savvy
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $2.60/hour ($457.60/month)
Bachelors degree
Last Active
November 28th, 2024 (yesterday)
Member Since
October 7th, 2023
Profile Description
I am a skilled customer service professional with seven months of experience at TEMU, where I effectively handled client inquiries and resolved issues with empathy over the phone. With a degree in Information Technology and strong proficiency in CRM systems, communication, problem solving, and administrative tasks. I am reliable, quick to learn new tools, and passionate about delivering high quality support. I am now seeking opportunities to grow in customer service and administrative roles, offering a strong work ethic and a commitment to excellence.
You can check my resume here:
Top Skills
Customer Support » Customer Service
Experience: 6 months - 1 year
I have seven months of customer service experience from TEMU, where I efficiently handled a wide range of client inquiries and concerns, from pre-sales questions to post-sales issues over the phone. I learned how to navigate a company's CRM systems and manage customer interactions seamlessly. In my role, I encountered challenging situations such as lost packages, damaged goods, and billing disputes, and I approached each case with empathy and professionalism. Through extensive training, I learned to remain calm under pressure, quickly analyze problems, and provide solutions that satisfied both the customer and the company.
Other Skills
The NAPs Management System is a software application that I created during my internship at DCTECH Microservice Incorporated. Using VB.NET and MySQL, this system effectively manages data for Network Access Points (NAPs) mounted on electrical poles. You can see screenshots of the application and learn more about my projects on my website, My Project Page https://sherwenwebportfolio.netlify.app/. (I set up my portfolio using a free hosting service in Netlify.)
Basic Information
- Age
- 25
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Maco, Davao de Oro
- Tests Taken
- IQ
- Score: 113
- DISC
- Dominance: 45
- Influence: 17
- Steadiness: 15
- Compliance: 24
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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