Jackielyn

Customer Service Specialist / Virtual Assistant

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

September 26th, 2024 (yesterday)

Member Since

September 11th, 2023

Profile Description

Hello!
My name is Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info. I am 34 years old and I live in Laguna, Philippines. I studied AB Mass Communication Major in Broadcasting and finished three years of my studies.
I can be a valuable addition to your team because I have 14 years of experience in customer service which includes handling outbound and inbound phone calls and answering queries via email and ticket system. I also have experience as a back-office specialist and a team leader, so I am knowledgeable about administrative tasks.
I am looking forward to working with you.
Thank you.

Top Skills

Marketing » CRM » Zendesk

Experience: 2 - 5 years

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Phone Support

Experience: 10+ years

Other Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Office and Administration » Google Workspace

Experience: 2 - 5 years

Office and Administration » Microsoft 365

Experience: 2 - 5 years

Office and Administration » Calendar Management

Experience: 2 - 5 years

Office and Administration » Data Entry

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 2 - 5 years

Office and Administration » Citrix

Experience: 1 - 2 years

Office and Administration » Transcription » Typing

Experience: 2 - 5 years

Office and Administration » Data Management

Experience: 2 - 5 years

Office and Administration » File Management

Experience: 2 - 5 years

Basic Information

Age
35
Gender
Female
Website
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Address
Cabuyao, Laguna
Tests Taken
IQ
Score:  116
DISC
Dominance: 19%
Influence: 7%
Steadiness: 36%
Compliance: 38%
English
C2(Advanced/Mastery)
Uploaded ID
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