A dedicated customer service professional with over seven years of experience managing customer inquiries and resolving disputes. I specialized in assisting customers with fraud and dispute claims, effectively communicating claim statuses/outcomes. Handled inbound and outbound collection calls. My previous role as a Customer Service Representative honed my skills also in account management, billing support, and upselling services. Known for my problem-solving abilities and commitment to customer satisfaction, I thrive in fast-paced environments and consistently strive to enhance the customer experience.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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