Overview
Looking for full-time work (8 hours/day)
at $5.84/hour ($1,027.07/month)
Associates degree
Last Active
November 30th, 2024 (today)
Member Since
August 12th, 2023
Profile Description
Customer-focused and emphathetic professional with over 2 years in providing exceptional service and resolving complex issues. Strong communication and problem solving skills are leveraged to enhance customer satisfaction and contribute to success. Expert level proficiency in all MS office applications, Ms 365, Google Suite, and Canva. Looking forward to help company's efficiency and productivity. In previous role I was a great addition to the team.
Top Skills
Customer Support » Email Support
Experience: 6 months - 1 year
Been manage email support for 1 year and 4 months using Zendesk. We make sure to respond to our client/customer in a timely manner and efficiency
Customer Support » Phone Support
Experience: 1 - 2 years
Been Customer Service Representative inbound calls for 1 year and 3 months Our KPI that we manage to reach in a monthly basis is AHT or Average handling time and we also male sure our quality of calls .
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Other Skills
Marketing » Telemarketing » Outbound Sales
Experience: Less than 6 months
Was able to meet our sales target. We used call shaper auto dialer. And handle 500+ calls a day
Professional Services » Management Services » Administrative Management
Experience: 6 months - 1 year
Manage administrative task, filing employee information, payroll and benefits.
Office and Administration » Email Management
Experience: Less than 6 months
Basic Information
- Age
- 37
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Santa Rosa, Laguna
- Tests Taken
- IQ
- Score: 98
- DISC
- Dominance: 35%
- Influence: 15%
- Steadiness: 31%
- Compliance: 19%
- English
- B2(Upper Intermediate)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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