Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Bachelors degree
Last Active
November 27th, 2024 (2 days ago)
Member Since
July 19th, 2023
Profile Description
I am resourceful, patient and always hungry to learn new skills. Being in the BPO industry for almost half of my life, I've learned how to always maximize my full potential and be open to new opportunities that will help me in my career. I am very open to feedback and will not hesitate to ask questions that need clarification. I am very detail-oriented and can work with minimum to almost no supervision. I am passionate about finishing the tasks assigned to me and will not hesitate to lend an extra hand, if and when needed.
Top Skills
Customer Support » Email Support
Experience: 5 - 10 years
I have been handling and assisting customers via email since 2004. I've learned how to setup or create new macros/templates for our email team which they can use to assist and resolve customer issues/concerns. I've also learned to personalize my email responses to ensure that it addresses the customer inquiry/concern directly.
Other Skills
Customer Support » Chat Support
Experience: 1 - 2 years
I've trained new agents for live chat support by providing them with tips and best practices on how to correctly address and resolve a customer's issue/concern in one transaction. I always keep in mind that chat support is like phone support except that you do not need to wait on the phone for the customer's response. I prefer chat support since the interactions are real-time and you do not need to wait for a few hours or even days to get the customer response to resolve their issues/concern.
Office and Administration » Data Entry
Experience: 1 - 2 years
I've learned how to be more attentive to details and making sure that all entries that I'm entering are accurate and are input correctly into the order processing system. Data entry is not easy since you have to make sure that the information you are entering are correct to avoid complaints or returns from customers.
Basic Information
- Age
- 41
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tests Taken
- IQ
- Score: 106
- DISC
- Dominance: 9%
- Influence: 9%
- Steadiness: 38%
- Compliance: 45%
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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