Experienced customer service representative with a 2-year track record. Proficient in multitasking, excelling in both independent and team-oriented environments. Known for strong problem-solving skills, ensuring customer satisfaction through effective communication and resolution.
Experience: 1 - 2 years
Experienced legal assistant adept at handling inbound and outbound calls promptly. Communicates effectively with clients, medical providers, and insurance companies via emails, chats, and calls. Skilled in setting up new files and gathering client information for scheduling appointments with medical providers. Experienced in managing inbound and outbound calls to insurance providers to collect UM, UIM, SUM, PIP, and BI coverage details. Manages claim openings, requests PIP Ledgers, and completes HIPAA forms (NF Auth, Def Auth, School Auth, Employment Auth). Handles processing of No Fault benefits for clients, including providing mileage logs and disability notes for wage loss reimbursements to insurance providers. Follows up on documents sent by insurance to clients, such as NF6, NF7, OBEL, APIP, and EOB, as well as IME reports and notices. Responsible for updating clients on insurance coverage, wage loss reimbursements, and medical appointments.
Experience: 1 - 2 years
Experienced professional with a 2-year track record. Proficient in multitasking, managing case files, retrieving and drafting records, excelling in both independent and team-oriented environments. Known for strong problem-solving skills and having a keen eye to detail, ensuring client satisfaction through effective communication and resolution.
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 6 months - 1 year
Experience: 1 - 2 years
Experience: 1 - 2 years
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