Maria Teresa Hernandez 

I've been an Insurance Virtual Assistant/Data Processing Representative for 1 year and 10 months to different Insurance Agency at California and Maryland. I have extensive and solid experience in accessing exclusive tools such as Microsoft Office, Adobe, Applied Epic, AMS360, Nexsure, QQ Catalyst, EZLynx, and more, ensuring that all tasks placed by the clients are processed and submitted with 99% quality and accuracy. Besides that, I am sending emails, text messages, and proposals to various clients, underwriters, carriers, insureds, lenders, and other third parties. I am also entering data from different documents into the computer system for purposes such as storage processing and data management; transcribing, adding, or updating customer information; computing premiums; and entering accounting records; endorsing, renewing, canceling, and quoting insurance policies. I also do billing, generating different certificates of insurance such as COI, ID Cards, EOI, EPI, etc.; generating submissions, applications, and different Accord dorms; making Inbound and Outbound calls to different carriers, underwriters, lenders, insureds, and other third parties; and providing chat support.

I was a campus journalist and competed in numerous competitions during my secondary and tertiary education, so I can assure you that I have an excellent grasp of English language and context. For three months, I also polished my proofreading skills on some internet freelancing projects.