An efficient and time conscious individual who always strive to complete the tasks provided by his employer. An experience customer service representative in a BPO, skilled in handling and resolving customers' problems. Expert in using salesforce, teamdot, zendesk and bliss. Has been trained as well for
Experience: 5 - 10 years
Been answering customers' inquiry through email for almost my entire stay at the BPO. We used both bliss and zendesk for email messaging for quiet a long time now. Recently, we just transitioned to salesforce for email messaging.
Experience: 2 - 5 years
I experienced using liveops, bliss phone, zendesk and the ring central for answering incoming calls.
Experience: 5 - 10 years
All throughout my experience, I support NorthAm which required you to use English language as a medium.
Experience: 6 months - 1 year
Not really a sales outbound calls but it was a pure collection. Doing collection to the tenants who are behind their monthly rent and other charges.
Experience: Less than 6 months
Currently learning using the Microsoft Excel for future use.
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