Melendes

Virtual Assistant

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Overview

Looking for full-time work (8 hours/day)

at $3.00/hour ($528.00/month)

Bachelors degree

Last Active

November 26th, 2024 (3 days ago)

Member Since

May 2nd, 2023

Profile Description

An efficient and time conscious individual who always strive to complete the tasks provided by his employer. An experience customer service representative in a BPO,  skilled in handling and resolving customers' problems. Expert in using salesforce, teamdot, zendesk and bliss. Has been trained as well for emails, texts, chats and phone calls.

Top Skills

Experience: 5 - 10 years

Been answering customers' inquiry through email for almost my entire stay at the BPO. We used both bliss and zendesk for email messaging for quiet a long time now. Recently, we just transitioned to salesforce for email messaging.

Experience: 2 - 5 years

I experienced using liveops, bliss phone, zendesk and the ring central for answering incoming calls.

Experience: 5 - 10 years

All throughout my experience, I support NorthAm which required you to use English language as a medium.

Other Skills

Experience: 6 months - 1 year

Not really a sales outbound calls but it was a pure collection. Doing collection to the tenants who are behind their monthly rent and other charges.

Experience: Less than 6 months

Currently learning using the Microsoft Excel for future use.

Basic Information

Age
34
Gender
Male
Website
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Address
Davao City, Davao del Sur
Tests Taken
None
Government ID
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