Ma.

Executive Virtual Assistant

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

November 27th, 2024 (3 days ago)

Member Since

April 21st, 2023

Profile Description

Welcome to my profile! Working as an Executive Virtual Assistant with experience in Short Rentals, Customer Service, and Lead Sales Conversion. I've handled guest communications, and booking management, and resolved issues to maintain high guest satisfaction, which maintained a 95% guest satisfaction rate and increased booking conversion by 20% this year. Also, I managed customer relationships and sales pipelines using HubSpot, which converted leads into sales worth $5000 of cleaning services within the first month, and improved customer retention by 10%. I am dedicated to providing exceptional service and support, leveraging my skills to help businesses thrive. Let’s connect and discuss how I can contribute to your success!

Top Skills

Experience: 6 months - 1 year

Time Completing Tasks| Daily Organizing Tasks | Creating SOPs for Business Development

Experience: 6 months - 1 year

Booking & Listing Management | Daily Pricing Strategy | Escalation | Guest Communication

Experience: 1 - 2 years

Answering Customer Inquiries | Providing High-End solutions to Customers | Basic Technical Support

Other Skills

Experience: Less than 6 months

Setting up and managing the sales pipeline | Analyzing data and generating reports on sales performance, lead conversion rates, and customer interactions | Employing strong communication through call and chat to convert sales

Experience: 6 months - 1 year

Booking & Listing Management | Providing Excellent Customer Service

Experience: 1 - 2 years

Creating Real Estate Marketing Designs | Social Media Content Design |

Basic Information

Age
21
Gender
Female
Website
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Address
Pasig City, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 33
Influence: 7
Steadiness: 33
Compliance: 27
English
C1(Advanced)
Government ID
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