Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Associates degree
Last Active
November 29th, 2024 (today)
Member Since
April 19th, 2023
Profile Description
Experienced customer support professional with a strong background in the BPO industry, combined with specialized training as an Amazon Virtual Assistant. Proficient in handling customer inquiries, resolving issues, and ensuring exceptional customer experiences. With 5 years of experience as a customer support representative, I have developed my skills in efficiently addressing customer concerns and providing top-notch service. I recently completed comprehensive training in various aspects of Amazon Seller Central, including online arbitrage, wholesale, purchasing management, and daily administrative
Top Skills
E-Commerce » Amazon
Experience: Less than 6 months
Amazon Virtual Assistant Trainee Get Hired Freelance Academy Completed comprehensive training in Amazon Seller Central, covering online arbitrage, wholesale strategies, and purchasing management. Assisted in managing product listings, optimizing keywords, and enhancing product descriptions to maximize sales. Conducted thorough product research, identifying profitable opportunities for online arbitrage and wholesale sourcing. Coordinated daily administrative tasks in Seller Central, including order processing, inventory control, and competitor analysis.
Customer Support
Experience: 6 months - 1 year
As a customer service representative for an online shopping site, my primary responsibility is to provide assistance to customers with any concerns they may have, including issues related to received products, overcharges, refunds, and inquiries regarding items they wish to order.
Customer Support » Technical Support
Experience: 2 - 5 years
As a technical support representative for a UPS website, my role is to provide assistance to customers who encounter issues with the website. This includes helping them navigate error messages, processing single and batch shipments through the UPS site, tracking their packages online, and providing additional information about their incoming packages.
Other Skills
Basic Information
- Age
- 29
- Gender
- Female
- Website
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- Address
- Tests Taken
- IQ
- Score: 95
- English
- C2(Advanced/Mastery)
- Government ID
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