Letshiel

Customer Service Representative

99 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for part-time work (4 hours/day)

at $7.00/hour ($616.00/month)

Bachelors degree

Last Active

November 27th, 2024 (3 days ago)

Member Since

February 8th, 2016

Profile Description

The support staff you require. Professional, quick learner, innovative, and detail-oriented—these are the skills I have developed with my over 10 years of experience as a customer service specialist, with a focus on soft sales assistance, client retention, and team leadership. I have a track record of successfully managing client interactions, addressing grievances, and hitting sales goals. I am adept at coaching and inspiring teams to provide outstanding customer service while spotting chances for expansion through upselling and cross-selling.

Top Skills

As a leader in the organization, I have acquired a few competencies that have benefited the business, including but not limited to leadership, creating training materials that include administering trainings, and performing other administrative tasks that are beneficial to the business.

I have worked in the global telecommunications, insurance, and property management industries for more than ten years.

Expertise managing short-term rental properties; proficient with Guesty, Wheelhouse, and a number of other short-term rental listing websites.

Other Skills

Experience: 1 - 2 years

One of the skill I developed while working for an insurance broker headquartered in the UAE is email marketing.

More than 5 years experience in a BPO set-up as a Team Lead.

Experience: 5 - 10 years

One of my specialties is providing chat support for customers.

Experience: 2 - 5 years

Knowledgeable about selling insurance and provide after-sales support, including managing claims and providing prompt assistance if a problem should emerge while they are covered by a policy they have purchased from us.

Experience: 5 - 10 years

As part of the management - I have been tasked to make sure all applicants has passed the client requirement to handle our services and provide excellent result.

Experience: 5 - 10 years

Organizing meetings and calibration.

Basic Information

Age
33
Gender
Male
Website
Sign Up with Pro Account to View
Address
Davao City, Davao del Sur
Tests Taken
IQ
Score:  100
DISC
Dominance: 41
Influence: 16
Steadiness: 16
Compliance: 27
English
B2(Upper Intermediate)
Government ID
Sign Up with Pro Account to View

“I can't be happier!”

Brian McAlister

SEE MORE REAL RESULTS

“We're super thrilled to have found her!”

- Laurie Stephens

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »