The support staff you require. Professional, quick learner, innovative, and detail-oriented—these are the skills I have developed with my over 10 years of experience as a customer service specialist, with a focus on soft sales assistance, client retention, and team leadership. I have a track record of successfully managing client interactions, addressing grievances, and hitting sales goals. I am adept at coaching and inspiring teams to provide outstanding customer service while spotting chances for expansion through upselling and cross-selling.
Experience: 5 - 10 years
As a leader in the organization, I have acquired a few competencies that have benefited the business, including but not limited to leadership, creating training materials that include administering trainings, and performing other administrative tasks that are beneficial to the business.
Experience: 5 - 10 years
I have worked in the global telecommunications, insurance, and property management industries for more than ten years.
Experience: 1 - 2 years
Expertise managing short-term rental properties; proficient with Guesty, Wheelhouse, and a number of other short-term rental listing websites.
Experience: 1 - 2 years
One of the skill I developed while working for an insurance broker headquartered in the UAE is email marketing.
Experience: 5 - 10 years
More than 5 years experience in a BPO set-up as a Team Lead.
Experience: 5 - 10 years
One of my specialties is providing chat support for customers.
Experience: 2 - 5 years
Knowledgeable about selling insurance and provide after-sales support, including managing claims and providing prompt assistance if a problem should emerge while they are covered by a policy they have purchased from us.
Experience: 5 - 10 years
As part of the management - I have been tasked to make sure all applicants has passed the client requirement to handle our services and provide excellent result.
Experience: 5 - 10 years
Organizing meetings and calibration.
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