CSR/Virtual Assitant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 25th, 2024 (4 days ago)

Member Since

March 10th, 2023

Profile Description

With a Bachelor of Arts in Communication and over three years of hands-on experience in customer service, appointment setting, and virtual assistance, I am confident in my ability to contribute effectively to your team.

In my role as a Customer Representative for telco accounts, I developed a strong foundation in addressing customer needs and resolving technical issues. My experience involved managing complex customer inquiries, troubleshooting problems, and ensuring high customer satisfaction. I pride myself on my ability to communicate clearly and empathetically, skills that I believe align well.

As an Appointment Setter, I honed my organizational skills and attention to detail by coordinating schedules and managing client interactions efficiently. My role required me to use persuasive communication techniques to secure appointments and manage client expectations, improving client engagement and operational efficiency.

In addition, my experience as a virtual assistant in a real estate account allowed me to support daily operations through administrative tasks, performing due diligence functions as a crucial support figure, and managing documentation, scheduling, and communication tasks. Ensuring that all aspects of property transactions are handled efficiently, from initial client interaction to finalizing deals, while ensuring compliance with industry regulations and providing detailed reports and analysis to assist in decision-making.