Creating positive experiences, building lasting relationships.
SERVICES THAT I OFFER:
CSR (Customer Service Representative)- By managing payments, processing service requests, and contract reviews helps me ensure seamless interactions that build trust and loyalty.
Phone Support- Answering inquiries, troubleshooting issues, or resolving complaints, I focus on providing clear communication, empathy, and timely solutions to ensure a positive customer experience.
Lead Generation- Identifying and connecting with high-quality prospects, helping businesses grow by building a solid customer pipeline. My efficient research and outreach skills ensure a steady flow of leads tailored to your target market, maximizing conversion opportunities.
Verification Specialist- I handle each verification process with precision, ensuring data accuracy and compliance to streamline operations. My proactive approach to verifying customer information builds trust and safeguards your business from potential discrepancies.
Proficient in a variety of tools and applications:
- Zendesk
- BoldDesk
- Freshdesk
-RingCentral
- Microsoft Excel
- Google Sheets
Why would you work with me?
- You should work with me because I bring extensive experience in customer service, phone support, lead generation, and data entry, coupled with a proven ability to communicate effectively, solve problems, and utilize various tools to drive results and enhance your business success.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
SEE MORE REAL RESULTS“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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