Gellan

Support Associate

With Timeproof

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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

November 25th, 2024 (4 days ago)

Member Since

January 27th, 2016

Profile Description

I started out as a support staff covering tasks from chat and email support. Over time, I worked up to supporting daily operations through schedule planning, task assignments, staff training, reports generation, database/manual creation/improvement and client management. I then moved on to escalations management involving ticket investigations, response quality assurance, drafting of letters/templates/announcements and audio transcription.

Top Skills

Office and Administration » Organization

Experience: 2 - 5 years

Office and Administration » Task Prioritization

Experience: Less than 6 months

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Office and Administration » Email Management

Experience: 1 - 2 years

Office and Administration » Multitasking

Experience: 2 - 5 years

Office and Administration » Microsoft Excel

Experience: 2 - 5 years

Basic Information

Age: 29

Gender: Female

Website: Sign Up with Pro Account to View

Address

Tests Taken: IQ
Score: 121: English
C2(Advanced/Mastery)

Government ID: Sign Up with Pro Account to View

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