John

CSR / Data Entry Specialist / Cold Caller

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

High school diploma

Last Active

November 27th, 2024 (3 days ago)

Member Since

February 3rd, 2023

Profile Description

Hello! I’m Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info, a dedicated and detail-oriented professional with a passion for delivering exceptional results. With 3 years of experience in the BPO industry and freelancing , I have developed strong skills in  customer service, data entry, claims management, communication, technical, Email management, problem solving skills and attention to detail.I pride myself on my ability to communicate effectively and work collaboratively in a team environment. I am proficient in Microsoft Office, Google Suite, Asana, Trello, Zendesk, Canva, Capcut, Adobe Photoshop and other CRM's as well. I am always eager to learn new technologies that can enhance my productivity and Upgrade to see actual info my previous roles, I have successfully managed a team as a POC when our team leader is out, I earned accolades and recognition on how I efficiently managed the team despite no proper training as a team leader. I am committed to ensuring customer satisfaction and creating positive experiences, whether I’m assisting clients directly or supporting team initiatives.I am seeking opportunities that allow me to leverage my skills and contribute to a company that values innovation and teamwork. If you're looking for a reliable and motivated professional, I’d love to connect and discuss how I can help your team succeed!Thank you for considering my profile!

Top Skills

Experience: Less than 6 months

3 years of taking calls while documenting simultaneously, handled different types of campaigns from healthcare, retail, telecommunications and financial.

Other Skills

Experience: 6 months - 1 year

7 months of data entry experience for a financial campaign, handling fraudulent cases reported by cardholders and verifying and tagging each transactions.

Experience: 1 - 2 years

Utilizing Canva from the past 2 years for projects, and client requests.

Experience: Less than 6 months

Leveraged AI such as Humanloop, Chatgpt and other AI tools to streamline process for my client, managed Calander, Inbox, event planning and flights booking.

Experience: Less than 6 months

Basic Information

Age
27
Gender
Male
Website
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Address
carcar, Cebu
Tests Taken
IQ
Score:  112
DISC
Dominance: 42
Influence: 28
Steadiness: 17
Compliance: 13
English
C2(Advanced/Mastery)
Government ID
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