With over a decade of diverse work experience, I bring a wealth of expertise and a strong set of core values to the table. I am confident in my ability to contribute to the success and profitability of your thriving company.
My extensive skill set encompasses both marketing and management, allowing me to effectively lead teams and drive business growth. In marketing, I specialize in lead generation, lead handling,
Additionally, my commitment to delivering excellent customer service is evident in my proficiency in escalation handling, ensuring customer satisfaction, fostering engagement, and maintaining professional phone etiquette.
I am eager to leverage my skills and experience to make a meaningful contribution to your company's continued success.
Experience: 5 - 10 years
Experience: 5 - 10 years
With extensive phone support experience since 2007, I have refined my skills across various roles in the customer service sector. Throughout my career, I have developed expertise in customer experience, fraud investigations, interpersonal communication, and escalations management.
Experience: 1 - 2 years
I have experience in lead generation by identifying potential clients through Sales Navigator and other platforms. My responsibilities include lead handling, where I attend to client inquiries, and outbound marketing, which involves sending, monitoring, and managing messages to promote services. Additionally, I handle appointment setting through cold email management, reaching out to targeted clients. I also manage email outreach campaigns and utilize GoHighLevel for effective customer relationship management (CRM).
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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