Marielle

Freelance Virtual Assistant

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $7.70/hour ($1,355.20/month)

Associates degree

Last Active

December 1st, 2024 (today)

Member Since

January 21st, 2023

Profile Description

With over a decade of diverse work experience, I bring a wealth of expertise and a strong set of core values to the table. I am confident in my ability to contribute to the success and profitability of your thriving company. 

My extensive skill set encompasses both marketing and management, allowing me to effectively lead teams and drive business growth. In marketing, I specialize in lead generation, lead handling, email outreach, appointment setting, and campaign management, ensuring targeted and impactful strategies. On the management front, I excel in providing process support, sharing best practices, managing teams for optimal performance, and enforcing policy compliance. 

Additionally, my commitment to delivering excellent customer service is evident in my proficiency in escalation handling, ensuring customer satisfaction, fostering engagement, and maintaining professional phone etiquette. 

I am eager to leverage my skills and experience to make a meaningful contribution to your company's continued success.

Top Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

With extensive phone support experience since 2007, I have refined my skills across various roles in the customer service sector. Throughout my career, I have developed expertise in customer experience, fraud investigations, interpersonal communication, and escalations management.

Experience: 1 - 2 years

I have experience in lead generation by identifying potential clients through Sales Navigator and other platforms. My responsibilities include lead handling, where I attend to client inquiries, and outbound marketing, which involves sending, monitoring, and managing messages to promote services. Additionally, I handle appointment setting through cold email management, reaching out to targeted clients. I also manage email outreach campaigns and utilize GoHighLevel for effective customer relationship management (CRM).

Other Skills

Basic Information

Age
37
Gender
Female
Website
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Address
Makati City, Metro Manila
Tests Taken
English
C2(Advanced/Mastery)
Government ID
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