With five years of experience in the BPO industry, I have successfully managed multiple accounts while working independently and remotely for four years, equipped with a comprehensive set of tools.
My expertise includes appointment setting in Real Estate, Insurance, and Foreclosure. I've also efficiently handled various administrative tasks, such as social media management, calendar scheduling,
In the realm of short-term rental management, I excel in addressing guest inquiries and complaints, resolving issues, monitoring check-in/out schedules, coordinating with cleaners and handymen, and managing dispute processes in compliance with Airbnb policies.
Additionally, I bring proficiency in e-commerce platforms like Shopify and Amazon, covering product listing, research, market trends analysis, store management, and customer service. My mission is to guide clients toward their long-term goals by cultivating highly profitable sales and excellent customer service teams or individual contributors across various e-commerce platforms and other profitable business ventures.I am dedicated to driving positive and sustainable cash flow, ensuring the satisfaction of the company's delighted customers. Central to my mission is the establishment of a coaching culture and the implementation of a sustainable online, inbound, and outbound sales strategy. This approach aims to foster motivation, inspiration, and happiness among the team, customers, and all members of the business ecosystem.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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