Mark

Senior Technical Support Advisor

80 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.50/hour ($792.00/month)

High school diploma

Last Active

July 28th, 2024 (61 days ago)

Member Since

October 24th, 2022

Profile Description

-Customer support skills: Honed through different trainings and by handling accounts for multiple Tech giants in the industry, I have perfected my craft through trial and error and multiple training sessions from highly advanced coaching personnel trained by well-known companies.
-Technical support experience: Highly knowledgeable in providing detailed technical support for devices covering both hardware and software related issues.
-Customer handling: further training as a Senior technical support advisor for Apple gave me the skills in resolving concerns from customers.
-Follow up and admin work: Previous work experience covered follow ups and research about unknown or recurring issues with no definite fix. This skill also covers how to correctly follow up on responses from customers, field technicians and local stores/repair centers.

Top Skills

Customer Support » Content Management

Office and Administration » Translation

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Phone Support

E-Commerce » Inventory Management » Quality Control

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Office and Administration » Personal Assistant

Basic Information

Age
34
Gender
Male
Website
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Address
San Jose del Monte, Bulacan
Tests Taken
IQ
Score:  128
DISC
Dominance: 37
Influence: 7
Steadiness: 23
Compliance: 33
English
C2(Advanced/Mastery)
Uploaded ID
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