Throughout my career, I have been working already with different clients local and international as a Virtual Assistant. Recently, I worked as an Inside Sales Agent for a real estate agency doing cold calls, appointment setting, and nurturing clients. I have also gained valuable experience working in customer service roles. As a Customer Service Representative at Officepartners360, I handled inbound and outbound calls for the National Restaurant Association, assisting customers with online courses and exams for certifications. At VXI Global Inc., I served as a Customer Service Representative for a Telecommunication account, where I handled inbound and outbound calls, managed billing and sales inquiries, and provided account support.
In addition to my customer service experience, I have also worked as a Data Analyst/Researcher at Advisen PHL, a Zywave Company. In this role, I conducted extensive research, analyzed data, and maintained company files. I also had the opportunity to collaborate with international agencies through
Furthermore, my experience as an Administrative/Office Assistant at Brothers of the Sacred Heart Center has equipped me with strong organizational and communication skills. I was responsible for creating payrolls, scheduling appointments, and providing assistance to the manager. I handled phone inquiries and effectively managed customer requests.
I am proficient in a wide range of tools and software, including Follow up Boss, Trello, Slack, Salesforce, Jira, Confluence, Outlook,
I am confident that my diverse skill set, along with my dedication to delivering exceptional customer service and my strong attention to detail, would make me a valuable addition to your team. I am eager to contribute my abilities and contribute to the success of your organization.
Experience: Less than 6 months
Experience: Less than 6 months
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