Amazon Account Manager

Overview

Looking for full-time work (8 hours/day)

at $7.95/hour ($1,400.00/month)

High school diploma, College Level

Last Active

November 25th, 2024 (4 days ago)

Member Since

August 25th, 2022

Profile Description

FBA Specialist:
Listing troubleshooting (pricing error, blocked, inactive, detail page removed)
Inbound shipment discrepancies investigation
FBA customer order investigation (pending and returned orders)
Loss, Damage, Shipments and Removal Inventory Reimbursements
Tracking returns via fulfillment reports
Improving KPI
Catalog (Lite Trained):
Help sellers optimize listings for search by following Amazon guidelines
Help sellers troubleshoot image issues
Help sellers how to appeal for removed listings
Creating variation
Uploading flat files for product detail page update
Account Management (Amazon Seller Central):
Help sellers upgrade and downgrade their selling account
Help sellers with metrics for both FBA and MFN
Educate sellers on how to avoid issues or experience the same issue on their account.
Certified Amazon Mentor:
Help new hires to understand Amazon’s process
Help new hires on how to address and resolve seller’s issues
Help the team leader how to gauge potential talents in new hires
Served as a support for new hires by approving their resolution before communicating it to sellers
Guide new hires to the correct process and provide them assistance during training
Amazon Account Coordinator:
Creating a listing for existing products in the catalog
Creating new listings through flat file
Inventory Loader usage by updating prices, deleting listings, re-listing fix stranded inventory in bulk
Category Specific template usage - for creating variations and creating new listings
Creating storefront
Creating EBC
Creating shipments
Creating promotions
Contacting Amazon Seller Support for any Account Issues
Keywords mining through helium 10
Optimizing listings
Monitoring PPC results related to keywords via downloading the report
Managing customer orders
Providing Customer Service assistance on buyer-seller messaging
Submitting reports on unwanted re-sellers
Account reinstatement
Listing reinstatement
Creating social media links
Optimizing brands by creating Amazon posts
Provide assistance in Account Audit calls
Notifying them about the status of their request through email or if there are any changes in the account in a timely manner
Inventory sales monitoring
Brand optimization monitoring for re-sellers
Creating bundles
Creating Experiments