Chris

Customer Support | Team Leader| Workforce - RTA |

80 ID PROOF
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Overview

Looking for part-time work (4 hours/day)

at $8.00/hour ($704.00/month)

Associates degree

Last Active

August 27th, 2024 (31 days ago)

Member Since

June 26th, 2022

Profile Description

I started as an agent in a BPO company way back 2015 as a Technical Support Representative, and been receiving rewards and certificates for being a top agent. Right after a years I got promoted to be a Workforce Management Real-Time Analyst. I submit productivity reports, Staffing reports, attendance, monitoring the queue, and working with the schedules of all employees. Right after a year, I joined a leadership program training and I got promoted to be a Team Leader and handled 27 agents. I can really use all my knowledge and skills to help us grow as a team, and I am looking forward to work with you soon and to make the Vision and Mission of your company into reality.

Top Skills

Marketing » Copywriting

Real Estate » Appointment Setting

Customer Support » Phone Support » English Speaking

Other Skills

Video Editing

Customer Support

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Marketing » Content Creation » Proofreading

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Social Media Moderation

Customer Support » Forum Community Moderation

Customer Support » Content Management

Basic Information

Age
31
Gender
Male
Website
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Address
Cebu City, Cebu
Tests Taken
None
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