Virtual Assistant | Customer Service | Recruitment

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

July 2nd, 2024 (87 days ago)

Member Since

April 10th, 2022

Profile Description

Hello there! I am a professional with a background in Talent Acquisition and Customer Service, currently excelling as a Talent Acquisition Specialist at PSG Global Solutions for the past 1 year and 9 months. My skill set includes proficient sourcing of top-tier candidates through various channels, including job boards, applicant tracking systems, and strategic relationship-building. I excel in conducting pre-assessment calls, meticulously verifying qualifications, availability, and compensation requirements. Additionally, I am skilled at organizing and maintaining candidate files, tracking activities, and compiling detailed reports on daily productivity and results. My expertise extends to Internet Recruiting, Applicant Tracking Systems, Interviews, Sourcing, and Recruiting.
In my previous role, I accumulated 2 years and 9 months of invaluable experience as a Customer Service Representative at HGS - Hinduja Global Solutions. During this time, I showcased exceptional customer service skills by addressing inquiries related to dental healthcare insurance. I successfully provided customers with detailed information on eligibility and benefits, effectively resolving issues concerning pending claims for reimbursement. This experience honed my communication and problem-solving abilities, ensuring a positive and efficient customer experience.
My diverse professional journey has equipped me with a unique skill set, seamlessly blending talent acquisition prowess with a strong customer service orientation. I am dedicated to delivering outstanding results in recruitment and fostering positive relationships with both candidates and clients. I am a highly adaptable professional with a keen willingness to embrace new challenges and explore diverse industries. Eager to expand my skill set and knowledge, I am open to learning different jobs and industries, recognizing the value of continuous growth and development in today's dynamic professional landscape. This openness to learning ensures my ability to bring a fresh perspective and versatility to any role or industry I may venture into.