Erica

Customer Service

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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

November 30th, 2024 (today)

Member Since

March 11th, 2022

Profile Description

Marketing Consultant | Guest Relations | Virtual Assistant | BPO TLDynamic professional with diverse experience across marketing, hospitality, virtual assistance, and customer service. Worked as a Marketing Consultant abroad for 6 months, gaining international insights and strategy development expertise. Served as a Guest Relations Manager for 3 years in a luxury hotel chain, delivering exceptional service and building strong client relationships. Extensive experience working remotely as a Virtual Assistant, focusing on data entry, account management, and qualifying patients in the healthcare industry. Proven leadership in the BPO sector, where I was promoted to Team Leader, overseeing administrative tasks, ensuring KPIs were met, and driving team performance. Known for excellent communication, problem-solving, and customer service skills.

Top Skills

Experience: Less than 6 months

Other Skills

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: Less than 6 months

Experience: 2 - 5 years

Basic Information

Age
25
Gender
Female
Website
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Address
Davao City, Davao Del Sur
Tests Taken
IQ
Score:  135
DISC
Dominance: 36%
Influence: 29%
Steadiness: 14%
Compliance: 21%
English
C2(Advanced/Mastery)
Government ID
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