Medical Virtual Receptionist/Specialist/Executive Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 29th, 2024 (today)

Member Since

February 10th, 2022

Profile Description

Professional Summary:
Highly efficient and organized Medical Virtual Receptionist with over 3 years of experience in the healthcare industry. Adept at managing patient communications, scheduling appointments, handling administrative tasks, and ensuring a smooth and efficient workflow for medical practices. Strong multitasking abilities, attention to detail, and excellent communication skills, both written and verbal.Key Responsibilities:Patient Interaction:Answer and direct phone calls, emails, and online inquiries from patients promptly and courteously.Provide information to patients regarding appointments, procedures, and medical practice policies.Manage patient registration and verify insurance details.Appointment Management:Schedule and confirm patient appointments, follow-ups, and referrals.Coordinate with medical staff to ensure optimal scheduling and avoid Upgrade to see actual infond reminders to patients regarding upcoming appointments and necessary preparations.Administrative Support:Maintain and update patient records accurately and confidentially.Assist with billing and insurance claims processing.Handle electronic health records (EHR) and ensure compliance with HIPAA Upgrade to see actual infomunication:Serve as the primary point of contact between patients and healthcare providers.Relay messages and critical information to the appropriate medical staff.Address patient concerns and escalate issues when necessary.Technical Proficiency:Utilize medical office software and communication tools effectively.Manage virtual communication platforms for telehealth appointments.Troubleshoot basic technical issues to ensure smooth virtual operations.Skills and Qualifications:Strong organizational and time management skills.Excellent interpersonal and communication abilities.Proficient in medical office software (e.g., EHR systems, scheduling tools).Knowledge of medical terminology and healthcare procedures.Ability to handle sensitive information with confidentiality and professionalism.Flexibility and adaptability in a fast-paced environment.Customer service-oriented with a patient-centric Upgrade to see actual infocation and Certifications:High School Diploma or equivalent (required).Certification in Medical Receptionist or related field (preferred).Additional training in healthcare administration or medical office management (preferred).Work Experience:Previous experience as a medical receptionist or in a similar administrative role within the healthcare sector.Experience working in a virtual or remote capacity is a plus.Personal Attributes:Empathetic and compassionate, with a genuine desire to help Upgrade to see actual infotail-oriented and meticulous in administrative tasks.Ability to remain calm and composed under pressure.Proactive and self-motivated, with a strong work ethic.Availability:Flexible working hours to accommodate different time zones and patient needs.Ability to work independently and as part of a remote team.