March

Customer Service Specialist

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Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Bachelors degree

Last Active

September 15th, 2024 (12 days ago)

Member Since

January 29th, 2022

Profile Description

I've been in the BPO industry for at least 11 years now. My experiences as a customer service representative have honed me to be an effective communicator in both written and verbal aspects. Throughout this entire time, I have handled escalated calls and also gained confidence in negotiating, making decisions, solving problems, and managing my time efficiently. Also, I've been managing people since 2018 until the present. Being a team leader, I was able to acquire effective coaching skills, build high-performing teams, and guide my team for career advancement.

Top Skills

Office and Administration » Data Entry

Office and Administration » Email Management

Office and Administration » Travel Planning

Other Skills

Human Resources

Real Estate » Appointment Setting

Office and Administration » Personal Assistant

Office and Administration » Transcription

Office and Administration » Microsoft Excel

Basic Information

Age
36
Gender
Female
Website
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Address
Mandaue City, Cebu
Tests Taken
IQ
Score:  135
DISC
Dominance: 34
Influence: 11
Steadiness: 25
Compliance: 31
English
C2(Advanced/Mastery)
Uploaded ID
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