Hi, I’m
Throughout my experience in fast-paced environments, like my roles at Cognizant Philippines and Accenture, I developed skills in handling large volumes of customer inquiries efficiently and accurately.
My approach has always prioritized excellent communication and results, which earned me the “Top 10 Agent” recognition onsite in November 2020 at Cognizant Philippines and “Best FTR Agent” for December 2019 at Accenture.
In these roles, I utilized Google Workspace and Microsoft 365 daily to manage and organize customer data, handle scheduling, and streamline communications. My work with Citrix, Slack, and
My attention to detail ensures that all content I work on is aligned with brand standards, making me an asset for companies needing creative as well as administrative support. If you’re looking for someone who can seamlessly balance administrative tasks, customer interactions, and even content management, I’m here to help streamline your operations and keep things running smoothly.
Let’s connect to discuss how I can contribute to your goals. I’m ready to support your business with dedication and a proactive approach!
Experience: 2 - 5 years
I have over 2 years of video editing experience, creating engaging content in both short and long form styles in various social media platforms like TikTok and YouTube.
Experience: 1 - 2 years
I have over 2 years of experience in customer support, handling high call volumes, resolving issues, and generating leads. My focus has always been on understanding customer needs and providing effective solutions.
Experience: 2 - 5 years
With over 2 years of customer support experience, I’ve developed strong English-speaking skills through handling high volumes of calls and resolving client issues. My communication is clear, professional, and effective in meeting client needs.
Experience: 1 - 2 years
I’ve efficiently handled email support for over 2 years as a customer service representative, resolving customer inquiries and ensuring timely follow-ups.
Experience: 2 - 5 years
Through my video editing role, I managed content creation, ensuring each project met client expectations. I delivered engaging, high-quality videos, optimized for various social media platforms.
Experience: 2 - 5 years
Experience: 6 months - 1 year
I have nearly a year of experience in proofreading video scripts and outputs, ensuring clarity, accuracy, and quality. My focus is on delivering polished, error-free content that aligns with project goals.
Experience: 1 - 2 years
I used this productivity tool during my video editing projects for collaboration and file management. This tool helped streamline projects and keep workflows organized across teams.
Experience: 6 months - 1 year
With experience in technical support at Accenture, I provided phone and email assistance, troubleshooting and resolving customer issues. I focus on delivering fast, effective solutions to enhance user experience.
Experience: 2 - 5 years
Proficient in Microsoft Office, I’ve used Word, Excel, and PowerPoint to manage documents, reports, and presentations efficiently.
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