Ramsay

Creative video editor/ Executive assistant

55 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.80/hour ($1,020.80/month)

High school diploma

Last Active

November 30th, 2024 (today)

Member Since

January 27th, 2022

Profile Description

Hi, I’m Upgrade to see actual info, a dedicated Virtual Assistant and Customer Support specialist with a track record of enhancing productivity and delivering top-tier service. 

Throughout my experience in fast-paced environments, like my roles at Cognizant Philippines and Accenture, I developed skills in handling large volumes of customer inquiries efficiently and accurately.

 My approach has always prioritized excellent communication and results, which earned me the “Top 10 Agent” recognition onsite in November 2020 at Cognizant Philippines and “Best FTR Agent” for December 2019 at Accenture. 

In these roles, I utilized Google Workspace and Microsoft 365 daily to manage and organize customer data, handle scheduling, and streamline communications. My work with Citrix, Slack, and Skype for collaboration also strengthened my adaptability with cross-functional teams. When it came to tracking and managing tasks, I relied on tools like Asana, Notion, and Trello to ensure that no detail slipped through the cracks—a skill that’s key to supporting your business with accuracy and consistency. Additionally, I bring valuable experience in video editing for clients using Adobe Premiere Pro, Capcut, and Filmora. 

My attention to detail ensures that all content I work on is aligned with brand standards, making me an asset for companies needing creative as well as administrative support. If you’re looking for someone who can seamlessly balance administrative tasks, customer interactions, and even content management, I’m here to help streamline your operations and keep things running smoothly.

Let’s connect to discuss how I can contribute to your goals. I’m ready to support your business with dedication and a proactive approach!

Top Skills

Experience: 2 - 5 years

I have over 2 years of video editing experience, creating engaging content in both short and long form styles in various social media platforms like TikTok and YouTube.

Experience: 1 - 2 years

I have over 2 years of experience in customer support, handling high call volumes, resolving issues, and generating leads. My focus has always been on understanding customer needs and providing effective solutions.

Experience: 2 - 5 years

With over 2 years of customer support experience, I’ve developed strong English-speaking skills through handling high volumes of calls and resolving client issues. My communication is clear, professional, and effective in meeting client needs.

Other Skills

Experience: 1 - 2 years

I’ve efficiently handled email support for over 2 years as a customer service representative, resolving customer inquiries and ensuring timely follow-ups.

Experience: 2 - 5 years

Through my video editing role, I managed content creation, ensuring each project met client expectations. I delivered engaging, high-quality videos, optimized for various social media platforms.

Experience: 2 - 5 years

Experience: 6 months - 1 year

I have nearly a year of experience in proofreading video scripts and outputs, ensuring clarity, accuracy, and quality. My focus is on delivering polished, error-free content that aligns with project goals.

Experience: 1 - 2 years

I used this productivity tool during my video editing projects for collaboration and file management. This tool helped streamline projects and keep workflows organized across teams.

Experience: 6 months - 1 year

With experience in technical support at Accenture, I provided phone and email assistance, troubleshooting and resolving customer issues. I focus on delivering fast, effective solutions to enhance user experience.

Experience: 2 - 5 years

Proficient in Microsoft Office, I’ve used Word, Excel, and PowerPoint to manage documents, reports, and presentations efficiently.

Basic Information

Age
25
Gender
Male
Website
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Address
Cebu CIty, Cebu
Tests Taken
IQ
Score:  105
DISC
Dominance: 38
Influence: 24
Steadiness: 10
Compliance: 28
English
C2(Advanced/Mastery)
Government ID
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