Learning Facilitator and Development Coordinator

Overview

Looking for full-time work (7 hours/day)

at $6.49/hour ($1,000.01/month)

High school diploma

Last Active

November 27th, 2024 (3 days ago)

Member Since

January 22nd, 2022

Profile Description

Over the span of more than a decade, my professional journey has been a dynamic evolution within the telecommunications industry, marked by significant growth and expertise across various domains.
Initially starting as an associate, I immersed myself in supporting Telco operations, billing processes, sales initiatives, and customer service campaigns. This foundational experience not only honed my technical acumen but also deepened my understanding of the intricate workings of the industry. It allowed me to grasp the nuances of customer needs and operational efficiencies, laying a robust groundwork for my future roles.
Driven by a passion for learning and development, I transitioned into a role where I facilitated classes focusing on Telco operations, sales strategies, and customer relations. This transition was pivotal as it enabled me to share my knowledge and insights with others, while refining my ability to communicate complex ideas effectively.
Through dedication and demonstrated capability, I advanced to the position of Training Manager. In this leadership role, I oversee a team dedicated to enhancing sales performance and customer engagement. My responsibilities include designing comprehensive training programs, mentoring teaUpgrade to see actual infombers, and implementing strategies that align with organizational goals.
As a Training Manager, I not only leverage my extensive operational experience but also foster a culture of continuous improvement and excellence within my team. By staying abreast of industry trends and leveraging my background in Telco, sales, and customer relations, I ensure that our training initiatives are not only current but also impactful in driving business outcomes.
Throughout my career progression, I have consistently demonstrated a commitment to excellence, a passion for knowledge sharing, and a strategic approach to fostering growth both for myself and for those I lead. My journey from associate to training manager is a testament to my dedication, adaptability, and ability to evolve within a dynamic industry landscape.