Technical Support/Chat Support

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

November 23rd, 2024 (today)

Member Since

January 10th, 2022

Profile Description

Former Technical Support Representative at a digital marketing company with one year of experience managing support tasks for a Chicago-based clinic. Specialized in resolving technical issues swiftly to ensure clients' online platforms operated smoothly. Adept at troubleshooting complex problems, enhancing website functionality, and assisting clients with website applications to optimize performance and boost satisfaction.

Top Skills

Customer Support » Chat Support

Experience: 6 months - 1 year

Ensuring all customer concerns are addressed in a timely and efficient manner.

Customer Support » Technical Support

Experience: 6 months - 1 year

Resolving customers' technical issues by diagnosing problems accurately, providing effective solutions, and ensuring prompt resolution. Skilled in troubleshooting a range of technical challenges, from software glitches to system errors, while maintaining clear communication and delivering exceptional support.

Office and Administration » Data Entry

Experience: 6 months - 1 year

Editing and entering customer data into website application systems, ensuring accuracy and consistency while maintaining data integrity. Skilled in managing and updating information to enhance system functionality and support effective client interactions.