Call Center Experience
Customer Handling
Good technical capabilities with a commitment to delivering quality outcomes on time
Microsoft Excel, PowerPoint, Word
Ability to work well with people
Good communication skills in English language
Good organizational skills
Willingness to work on unsociable hours
Patience
Have you been looking for a personal virtual assistant?
Why you should select me as a personal virtual assistant?
I am an experienced virtual assistant meticulous professional with extensive experience in handling customer services and administrative work from a remote location. Effectively able to meet set deadlines and process information through well-honed research skills. Well-versed in providing quality administrative and customer service support through effectively handling remote office procedures and calls.
My objective as a freelancer is to provide quality and reliable service contributing to the success of individuals or professionals seeking Virtual Assistance, Admin Support, Data Entry, Document Handling, Web Research, Database Building, Calendar Management,
I've been on the field for over 3 years now and have developed the skills necessary to deliver high-quality work. My capabilities are not limited as I strive to continue learning and go beyond my comfort zone. My positivity, drive, and eagerness to explore make me the best at what I do, as most of my clients say.
Here are the following services I can offer to you and your business:
Administrative SupportLanding Page Creator using Mailchimp and Kajab
Social Media Management -- (creating, posting content to social media platforms, post scheduling using Later, Buffer or CoSchedule social media scheduling tools)Social media marketing (Creating Ads on
- Advance Knowledged in MS Office (Word, Excel, PowerPoint, Outlook)- Advance Knowledged in Google Suites: (Google Drive, Docs, Sheets, Forms, Mail, Calendar, Slides)- Advance Knowledge in Task Management Tool like Salesforce, Trello, Process Street, ClickUp, Bitrix, Asana, BaseCamp- Creating fillable forms using Adobe Acrobat, and other tools.- Document conversions (PDF, Word, Excel, Text)
- Basic HTML knowledge- Project Management- Transcription: Transcribing audios/videos- Communication with clients via telephone,
I am highly skilled, enthusiastic, self-motivated. I believe in hard work and honesty. I am always in making a long term professional relationship with my clients to ensure that every project becomes successful.
So, if you hire me, I can assure you that you will not regret your decision.
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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