Eunice

VA, Researcher, Support 

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Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Bachelors degree

Last Active

November 21st, 2024 (2 days ago)

Member Since

December 24th, 2021

Profile Description

Researcher
Virtual Assistant

Content Moderator
Community Forum Moderation
Community Engagement Support
Chat Moderation
Chat Support
Customer Support (non-voice/written)
Ticketing System Tools
Non-voice Customer Service Support 

Clerical/Administrative Assistant in the Government
Underwriter Assistant in Sales - Financial Services (Insurance, Unit Trust, etc)

Top Skills

Experience: Less than 6 months

First point of contact of the customers. Responding to customers inquiries, questions and general concerns in a timely manner. Ensuring the customers are valued and heared. Providing assistance in live chat. Experience in using ticketing system tools to manage chats. Escalate complex or unresolved customer issues to the appropriate department for further assistance.

Experience: 6 months - 1 year

Providing clerical and administrative support to management. Performing various day-to-day tasks in support of the organization, data entry, entering information & documentation into company portals/system.

Experience: 6 months - 1 year

Recording data into computer tools and software. Proofreading data and ensuring data are accurate and complete. Experience in using Google Suites and MS Word.

Other Skills

Experience: 6 months - 1 year

Creating and editing short form video and long form video (TikTok, Instagram Reels, Facebook, YouTube shorts). Experience in using Capcut and Canva.

Experience: Less than 6 months

Ensuring everyone in the community follows the community rules and guidelines. Filtering community forums, chats, approving and removing inappropriate contents (text, image, video).

Experience: Less than 6 months

Ensuring safety of users and the community. Filtering contents (text, image and video) and ensuring it matches the criteria or guidelines. Monitoring users, making sure they follow guidelines and take appropriate action when they do not. Removing inappropriate contents.

Basic Information

Age
25
Gender
Female
Website
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Address
Naujan, Oriental Mindoro
Tests Taken
IQ
Score:  125
DISC
Dominance: 26%
Influence: 7%
Steadiness: 27%
Compliance: 41%
English
C2(Advanced/Mastery)
Government ID
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