Current Employment Status:
Hired Part Time on Sep 21, 2023
- Current role as WFM-Globlal Scheduler for NAm, LatAm, and APAC
- Well versed with MS Office, and contact tools like IEX, eWFM Aspect
and RTA, AVAYA CMS Supervisor.
- Experienced being WFM Coordinator and RTA Team lead organizing
strategies, delegating tasks, and ensuring deliverable are
accomplished.
- Assisted in spearheading the Workforce processes during the launch
of a new campaign including the creation of reporting templates, raw
data storage, and interpretations. Also led the training and immersion
of new members to WFM.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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