Operations Team Leader - CS & Risk and Fraud

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $9.09/hour ($1,600.02/month)

Bachelors degree

Last Active

November 28th, 2024 (2 days ago)

Member Since

November 8th, 2021

Profile Description

Creating and brainstorming using TRELLO for marketing strategy to create upcoming Upgrade to see actual infoecking competitors promotions and study if it is feasible to the brand.Conducting training in Customer Support (Telemarketing and Chat support) and Risk and Fraud (Withdrawals and Bonus).Creating employee evaluations and Quality Assurance for the productivity of subordinates.Creating presentations for higher management to update the status of the project.Creating SOP's for CS and Risk and Fraud.Mastering back-end of the the brand and examine the applications before conducting trainings with Upgrade to see actual infoanizing data for future references and creating weekly report for the higher management.Creating schedules for subordinates to align manpower for the whole month.Hands on monitoring of daily tasks of the team.