Travel Specialist/Ticketing & Reservations/Operation Manager

Overview

Looking for full-time work (8 hours/day)

at $11.60/hour ($2,041.60/month)

Bachelors degree

Last Active

November 23rd, 2024 (today)

Member Since

July 31st, 2021

Profile Description

Hi My Name is Upgrade to see actual info Martinez Upgrade to see actual info but you can call me "Chiel"
I am a degree holder in Tourism Management with a 17 years of experience as an IATA Professional Travel Agent.
I have extensive experience with multiple booking systems and GDS (Sabre,galileo & Amadeus) to assist the passenger regarding exchanges, cancellations, refunds, and schedule change.
I have a true passion for travel and always strive to achieve in any task given to me. I constantly try to better myself, learn new skills and do my best with any new challenges.
I am highly talented, detail oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top level client support, resolving issues and developing relationships to ensure loyalty and growth. 
Unique skills set offering exceptional organizational/administrative skills combined with ensuring 100% customer satisfaction.
I also handles billing transactions, also knowledgeable with IATA portal and Bsplink, hotel bookings platforms/portals and arranging FIT Tours and Pilgrimages, Europe and US tours, Philippine Local Tours and Corporate Travel arrangements, Group Tours and MICE.
I am dedicated, hard-working, fast learner, flexible loyal and a team player individual. I strive in a positive workplace but I can also work under pressure.

Customer Care
Data Entry
Online Research
Data Management
Project Lead /Project Management

Applications and Tools, websites I use:
Asana Project Management
ARC
Quickbooks
Office 365
Google Docs
Canva
Social Media Management: Facebook, Instagram, Linkedin
Sabre/ Sabre Central
Amadeus
Galileo
IATA BSPlink
Hotel Platforms
Expedia
VFS Online
NDC Channels
Agoda
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Airbnb
Visa Processing
VFS online platforms
If my skills are fit for you, please contact me. It would be a pleasure to interview with you and I look forward to hearing from you soon.