Customer Service/Customer Support/Tech Support.

Overview

Looking for full-time work (8 hours/day)

at $9.09/hour ($1,600.02/month)

Associates degree

Last Active

September 26th, 2024 (yesterday)

Member Since

May 29th, 2021

Profile Description

Top-Rated Talent In Upwork as a customer support and customer service specialist with more than five years of experience in different industry.
? Having worked with many companies and startups I have gained a valuable and unique skill set that has been more than game-changing for my clients.
? I have a proven track record of success in every position I've held and every project I've worked on and my clients have only great recommendations to give about me. Feel free to check my Upwork rating and reviews.
? I'm a very motivated and highly functional individual with a strong desire to continuously learn and stay on top of the newest trends and technologies and leverage them to improve processes and drive business success.
? I have gained expertise in customer support, customer service, customer care, tech support, customer onboarding, and customer experience.
? I'm also committed to expanding my knowledge and skills in business and leadership to provide the best value and make informed data-driven decisions.
I have excellent:- Communication Skills (written and verbal)- Organizational Skills and attention to detail (detail-oriented)- Problem-solving ability and superior ability to work under pressure.-Timely and responsive customer support.-Consistent follow-up to ensure customer satisfaction.-Expertise in using various customer service tools and software.-Dedication to maintaining a high level of professionalism and courtesy.
Tools I use:- MS Office suite, Microsoft Teams.- GSuite, Google products.- Ticketing and CRM systems such as Zendesk, Helpdesk, Hubspot, Georgias, Freshdesk, Close and Shopmonkey.- Communication: Slack, Zoom, and Google Meet.- Other utility tools: Canva.
? My goal is to deliver the highest quality possible and to do whatever is necessary to guarantee the full satisfaction of my clients.
? Don’t hesitate to get in touch with me if you need any of my services, or if you just want to have a friendly chat (for free) ?
Kindest Regards,Upgrade to see actual info R.