Current Employment Status:
Hired Part Time on Aug 18, 2022
My name is
Before remote work became more common, I had a career in the Philippines in the BPO industry. In my previous roles, I provided excellent customer service as a phone banker and managed back-office tasks as an Operations Analyst in a US bank's remittance department. One of my primary responsibilities was to work with partner banks worldwide to ensure the accurate verification of customer information.
With over a decade of experience as a customer care professional, I have honed my skills in addressing customer inquiries and resolving issues in a prompt and effective manner.
One of my key strengths is my adaptability. My career trajectory allowed me to wear many hats as I progressed from a Process Associate to a Virtual Assistant to an E-commerce, Real Estate, Property Management, and Lead Generation company. In these roles, I successfully handled various day-to-day admin tasks, streamlined processes, and improved performance via management.
I am enthusiastic about contributing to your team and using my skills to provide exceptional support. I can be a valuable asset and a wise investment for your business.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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