Working in a customer Service line is quite challenging yet fulfilling. It is more fun if we engage ourselves with our clients, putting our shoes in their shoes as if owning the problem. Empathize Acknowledge and let them feel that we care and we are willing to help. That is what I basically do to help the business. Let me help you in taking good care of your customers and keeping them stay with you. Let us build more potential and loyal customers.
Some of my Achievements are,
1. Top Agents of the Year
2. Best in Sales(DTV NOW)- required to have 5 units a day but able to make it double
3. Best in VOC-Voice of the Customer for 2 consecutive quarters
4. Best in BPS-Monthly KPI goals
5. Best in Wireless Sales-(Cellphone Sales)
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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