Freelancer (Customer Service Representative and Recruitment)

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

December 19th, 2024 (yesterday)

Member Since

December 27th, 2020

Profile Description

SCHOLASTIC RECORD
Bachelor of Arts Major in Mass Communication Graduate 2014
New Era University – Quezon City
Central Avenue Diliman, Quezon City

WORK EXPERIENCE

SYSGEN RPO (August 2021 to Present)
81 Legaspi Suites, 178 Salcedo Street Legaspi Village, Makati City 1229 Philippines
Recruiter II
• Professionally trained and experienced in using the Boolean search string methodology in sourcing viable candidates using different job board and search engines such as CareerBuilder, Monster, Dice, LinkedIn, Ladders, Indeed, Google, etc.
• Has a firm understanding of a wide variety of skill sets, roles, job functions, and buzz words across different industries (with a focus on technical IT positions like developers, programmer, consultants, etc.)
• Covers different tasks in the areas of active and passive sourcing which includes sourcing, screening, interviewing, evaluating candidates, even formatting resumes to meet client expectations
• Utilizes different data mining tools such as in-house ATS and VMS systems, Salesforce, Bullhorn, etc.
• Fosters long-term relationships with candidates and clients
• Research new technologies and makes recommendations on additional candidate pools and recruiting techniques, after evaluating market condition
• Makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions

PhilipRad Digital Advertising Company (Freelance): 
March 2021-September 2021National Capital Region, Philippines 
Sales Manager
• Manage organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Oversees the activities and performance of the sales team.• Coordinates with marketing on lead generation.
• Develops sales team through motivation, counseling, and product knowledge education.
• Promotes the organization and products.
• Understands ideal customers and how they relate to our products.

PSG Global Solutions: Aug 2020 – Aug 2021
14th Floor, 6805 Multinational Bancorporation Centre Ayala Avenue, Makati City
Talent Acquisition
• Sourcing of suitable applicants by conducting research on job boards, applicant tracking systems, company web sites etc.
• Recruiting passive candidates through phone calls, emails, and general relationship-building.
• Conducting pre-assessment calls with candidates, verifying different items such as qualifications, availability, and compensation requirements.
• Organizing and keeping of candidates’ files, tracking their activities, opportunities, and references.
• Maintaining a record of candidates sourced through the SS Tracker.
• Creating end of day reports of productivity and results.

Teleperformance Philippines: November 2016– March2020
Fairview, Quezon City
General Reservations (Customer Service) Hawaiian Airlines
• Assisted inbound customers on their general inquiry for flight booking, booking flight reservations, flight inquiries and other services.
• Provided technical and assisted customer to enroll in mileage program.
• Assisted inbound customers on their flight issues, upgrade and changing flights.
SKILLS
• Analytical, Dependability, accountability, and integrity through all the aspects of the employment.
• Ability to work under minimal supervision.
• Fluency and excellence in the command of the English language, both written and spoken.
• Computer literate (Microsoft Office MS Word, MS Excel, MS PowerPoint)
• Capable of adapting to various changes in the processes of the organization in a timely manner.
• Able to efficiently accomplish all tasks given within the time frame provided.
• Communication & Interpersonal Skills