ObjectiveTo contribute to the success of e-commerce businesses by leveraging my hands-on experience managing personal accounts on Lazada, Shopee, and Etsy, while continuously learning and growing as a reliable and efficient virtual assistant.
Skills Platform Familiarity - Practical knowledge of navigating and managing seller accounts on Lazada, Shopee, and Etsy. - Experience listing products, setting pricing, and managing basic store settings.
Customer Service - Prompt and professional communication with buyers, addressing inquiries, and resolving concerns to ensure customer satisfaction.
Order Management - Managing order statuses, including tracking shipments and ensuring timely updates for customers.
Basic Market Research - Understanding trends and buyer preferences by observing competitor activities and popular products.
Content Creation - Crafting appealing product descriptions and basic photo editing to enhance listings.
Time Management - Reliable and disciplined, capable of meeting deadlines and prioritizing tasks effectively.
ExperienceWhile I do not have professional work experience, I have independently managed my own accounts on: - Lazada: Uploaded product listings, adjusted pricing, and responded to inquiries. - Shopee: Created engaging promotions and maintained active communication with buyers. - Etsy: Focused on creating visually appealing product listings tailored to a niche market.
This hands-on involvement has provided me with foundational knowledge of e-commerce operations and customer engagement.
Tools Familiarity - Microsoft Office: Basic knowledge of Word and Excel for managing inventory and tracking data. - Google Workspace: Efficient use of Gmail, Google Drive, and Google Sheets for collaboration. - Basic photo editing tools (Canva, Capcut) for creating product visuals.
Personal Attributes - Highly motivated and eager to learn. - Detail-oriented with a focus on delivering quality work. - Proactive and adaptable to new tools and workflows.
GoalsTo support e-commerce entrepreneurs by handling administrative and operational tasks, allowing them to focus on strategic growth while I develop advanced e-commerce management skills.
Availability Flexible schedule and ready to start immediately.
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
“They are definitely a valuable part of your business for all kinds of reasons.”
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