I have three years of experience as a Virtual Assistant and Customer Service Representative (CSR) across two reputable companies, where I honed my ability to handle customer inquiries, resolve issues efficiently, and maintain high satisfaction levels. In addition to my CSR role, I have also worked as an Appointment Setter, scheduling and managing client appointments while maintaining clear communication and coordination with various stakeholders. I am also hired as a Real Estate Virtual assistant, managed and maintained a portfolio of residential/commercial properties, ensuring tenant satisfaction and timely property upkeep.
I am skilled in dealing with problems in a resourceful
manner and negotiating to achieve beneficial agreement. I am a reliable, trustworthy
individual who can learn new skills easily and execute
them swiftly.
These are my skills:
-Being adaptable made me effectively handle
situation and collaborate seamlessly with my team.
-Utilizing social selling helped me build meaningful
relationships with client
-Empathy enhances my interactions with clients and
colleagues by fostering a deeper understanding of
their perspectives and need.
-Problem-solving skills enabling me to address
challenges efficiently and find innovative solution.
-Being a fast learner allows me quickly adapt to
new challenges, acquire new skills, enhancing my
performance and implement solutions efficiently
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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