CSR| Content Moderator | SMM | Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

December 27th, 2024 (62 days ago)

Member Since

October 11th, 2020

Profile Description

Social Media Manager-Develop and implement social media strategies to increase brand awareness and engagement.-Create, curate, and schedule content across various social media platforms.-Monitor and respond to comments, messages, and reviews to foster community engagement.-Analyze social media metrics to assess performance and optimize content strategies.-Collaborate with the marketing team to align social media campaigns with broader marketing goals.-Design graphics and multimedia content for posts using tools like Canva and CapCut.-Stay updated with social media trends and platform changes to ensure best practices.-Manage social media advertising campaigns, including budget allocation and performance tracking.Virtual Assistant-Manage and organize emails, calendars, and appointments.-Conduct research and compile data for various projects and reports.-Assist in creating and formatting documents, spreadsheets, and presentations.-Handle customer inquiries and communications via email or chat.-Maintain and update client databases and CRM systems.-Coordinate and schedule meetings, travel arrangements, and other logistical tasks.-Provide support for content creation and editing for blogs, newsletters, and social media.-Assist with administrative tasks such as data entry, invoicing, and expense tracking.Customer Service Representative-Respond to customer inquiries via phone, email, or chat in a timely and professional manner.-Resolve customer issues and complaints by providing accurate information and solutions.-Process orders, returns, and exchanges, ensuring accurate and efficient handling.-Maintain up-to-date knowledge of products, services, and company policies.-Document and escalate unresolved issues to the appropriate department or supervisor.-Monitor customer feedback and trends to identify areas for improvement.-Provide product recommendations and support to enhance customer satisfaction.-Handle billing, account updates, and subscription management tasks.