I WORK WITH INTEGRITY AND PROFESSIONALISM
Hi! I'm Gelli, a General Virtual Assistant and I will be happy to assist and help you with any of the following:
1. GENERAL VIRTUAL ASSISTANCE
Data Entry
* Maintains database.
* Process customer and account source documents.
* Resolve deficiencies.
* Maintains data entry requirements by following data program techniques and procedures.
* Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data.
* Combines data from both systems when account information is incomplete.
* Purges files to eliminate duplication of data.
* Secures information by completing database backups.
* Maintains operations by following policies and procedures and reporting needed changes.
* Maintain customer confidence and protects operations by keeping information confidential.
Transcription
* Adhering to all confidential guidelines and respecting sensitive information.
* Attention to detail and keeping all sensitive information confidential.
* Listens and types recorded or live audio files and converts them into text format.
* Offers services to the medical, legal, and general transcription industry.
* Creating accurate written versions of audio and video recordings.
* Reviewing and editing transcriptions done by speech recognition software, and identifying any inconsistencies.
* Communicating with the client or supervisor when there are issues.
* Submitting completed drafts to clients and correcting any errors as per their feedback.
* Keeping typing skills sharp by completing regular typing drills.
* Completing transcriptions in a timely manner and reviewing drafts for any spelling, grammar, or formatting errors, as well as other inconsistencies.
Social Media Management
* Develop, implement and manage social media strategy.
* Manage and oversee social media content.
* Measuring the success of every social media campaign.
* Staying up to date on the latest social media best practices and techniques.
* Use social media marketing tools.
* Oversee social image designs, including cover photos, thumbnails, and profile pictures.
* Design, create and manage promotions and social ad campaigns.
* Manage the day-to-day handling of social media channels.
* Oversee, plan and deliver content across different platforms using scheduling tools such as Hootsuite, etc.
* Create engaging social media content across multiple platforms.
* Other tasks that may needed.
Feel free to contact me. I'll be happy to be your extra helping hand.
- Gelli
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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