Overview
Looking for full-time work (8 hours/day)
at $14.00/hour ($2,464.00/month)
Associate Degree
Last Active
November 18th, 2024 (5 days ago)
Member Since
July 14th, 2020
Profile Description
In my 3+ years being an Executive Assistance/CSR I have learned and honed my skills to help and make my client's day to day work very efficient and light.
Escalations Supervisor- My main task is to accept level 3 escalations from tier 1 and 2 level of support. Deescalate and pacify upset callers and make sure to keep them instead of loosing them.
Production Supervision - supervises an account including their productivity. it includes client communication and team statistics reporting.
Critical Thinker - Organized and strategic in performing troubleshooting steps to ensure resolution in a fast and systemic way without compromising the quality of each call.
MS Office. Word, Excel, Powerpoint, Outlook, Access, OneNote.
Phone skills and ettiquette. Voi
Research. Source checking, intellectual property rights, networking, outreach, advanced Google search.
Computer Skills. MS Office, Google Drive, spreadsheets,
Top Skills
Office and Administration » Personal Assistant
Experience: Less than 6 months
Other Skills
Customer Support » Sales Support
Experience: Less than 6 months
Real Estate » Appointment Setting
Experience: Less than 6 months
Basic Information
- Age
- 35
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Maramag, Bukidnon
- Tests Taken
- IQ
- Score: 105
- DISC
- Dominance: 28
- Influence: 19
- Steadiness: 39
- Compliance: 15
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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