knowledgeable IT support technician with over 8 years of experience assisting customers over the phone and through online with various hardware and software related issues. Provided in-depth technical support to clients at a Tier 2 level, solving 99.2% of issues without transferring to Tier 3 support.
Technical support need a strong set of hard tech skills, and a strong basis in current technology.
Customer Service.
Communication.
Problem Solving.
Flexibility.
Tech-Savviness.
Project Management.
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.