An experienced customer service support be it technical (ISP, VOIP, IPTV), billing, and sales In one of the top telecom companies in the U.S. Has been a subject matter expert for more than a year in the said field and became a team leader for 2 years.My 7yrs overall experience in the BPO industry has led me to a career path that I have never imagined seeing myself in. Also has experience in retention, cancellations and
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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