With 8 years of experience in Customer Service, I possess excellent communication skills, ambition, determination, loyalty, and a strong team spirit. As an experienced specialist, my aim is to support you in accomplishing your objectives so that you can prioritize what matters most to you.
CUSTOMER SERVICE TEAM LEADER and SUPPORT
-Phones/Chat/Email
-Order Taking/Customer Service
-Subscription-Based
-Managed 15-20 People
-Handled product training for newbies
-Helping agents/support to reach their performance
metric every week/month
-Constant Coaching
-Tools Used: Zendesk, Shopify, ReCharge, Deposco,
ShipStation
Kustomer
ONLINE ENGLISH TUTOR
-15 months
-Communications, Sentence Building, Grammar, Punctuation, Meaning, etc.
SKILLSET:
- Calls, Chats, and Text Handling
- Schedule Management
- Social Media Management
-
- Computer Skills
- Interpersonal Skills
- Effective Communication
- Integrity
- Dependability
- Willingness to learn
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
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